Do words like these come to mind when you think of some of
the employees you supervise? Then you need an attitude
adjustment!
There are only 3 options for you in dealing with such an
employee:
- Change the way you think about the employee
- Help the employee out the door
- Make the business decision to endure because the
employee is simply indispensable (and don't expect
anyone to agree with you)
1. Change the Way You Think about the Employee
because you are of no use to the
employee with your current attitude. Seriously, what are the
chances you will help them succeed in their job and contribute
positively to the company given thoughts like "lazy" or
"incompetent"?
Most people come to work hoping to do well and be
appreciated for their efforts. For any number of reasons, that
doesn't always happen. Consider how little you really know.
Yes, you have an abundance of opinions, and right now you are
probably pretty sure there is a trail of deep evidence. But
has this employee really been given a chance to succeed?
Does the employee:
- Have a clear understanding of responsibilities and
priorities?
- Know how well he/she is really doing?
- Understand why it is important to do better and how to
improve?
- Get positive feedback when doing things well?
- Have a trusted supervisor who wants the employee to
succeed?
Since few supervisors can say 'yes' with
confidence, even with their best employees in mind, I doubt
you can do so with your underachievers. They deserve a fair
chance.
2. Help the Employee out the Door, but only
with care, a fair process, and appropriate documentation.
If you've given an employee a fair chance and then
some, and an employee just isn't a good fit, you are
not helping the company, the employee, or your other
employees by prolonging a bad situation. I hope you
hire well, supervise well, and never get to this point,
but it does happen.
3. Make the Business Decision to Endure because the
Employee is Simply Indispensable - Go directly to #1, do
not pass GO, and do not collect a year-end bonus.