Do you respect your employees’ needs and wants the way you respect your customers’ needs and wants? If not, why not? Are your employees chattel or business partners with whom you maintain a win/win relationship?
Respecting needs and wants doesn’t mean satisfying each and every one, whether customer, employee, or supplier. But if you respect and understand the wants and needs of others, you can develop more productive, mutually beneficial, and sustainable relationships. You will serve your customer better, you will get better service from your suppliers, and you will get better service from your employees.
Unfortunately some don’t understand this. They think employees owe them and should be thankful to have a job.