Class is over and employees are energized. They rush back to their offices where a screen full of email, a stream of voicemails, and piles of work quickly suck them back into the world of old habits – business as usual. Where is the hope? How can they possibly digest what they have learned, figure out how to apply it, and then find the opportunity to practice it?
Just Google “Making training stick,” or something similar, and you will find a multitude of long articles that leave the Googler, likely the supervisor, in the same boat as the trainee. No, worse off than the trainee – not even energized and definitely wishing for an escape such as “class dismissed.” (more…)