I just finished reading survey responses about strategic priorities from a senior management team. The lack of consistency in their responses reminded of an experience I had on the island of Kerkennah off the coast of Tunisia. (more…)
Through our live webcast training series, Ann over-delivered to our systemwide audience with her impactful presentation full of real-life scenarios and specific ways we can transform our less-effective patterns — the way we think, plan, work, and interact — to become “Ultra Productive.” Her unique and skillful way of breaking through ambiguity and confusion to create Radical Clarity was one of the big highlights of our training program this year. She has a special ability to craft and deliver presentations that facilitate awareness within each attendee about where they may have a gap in clarity, and then follows through with specific, easy to understand ways to bridge that gap, giving them tools and confidence to shine.
The outstanding feedback we received from our participants has us asking Ann to come back again to deliver more of her powerful ideas! I would recommend Ann wholeheartedly for presentations and to work closely with teams to help them be more effective.
Thank you, Ann, we look forward to working with you again soon. The surprising simplicity of Radical Clarity is of the utmost importance for empowering us to excel in our professional, and personal, lives.
– Jennifer Wicks, Executive Producer, Systemwide Professional Development, California State University
Confirmation bias is the tendency to interpret new information as confirmation of one’s existing beliefs and theories. And it is the only way to explain how Trump’s speech to the Boy Scouts can simultaneously be seen as breaking every Boy Scout rule and upholding the values of the Boy Scouts. We hear what we want to hear. Regardless of your own beliefs, you can’t listen to the daily and starkly opposing interpretations of every political news story and not be impressed with the incredible power of confirmation bias.
Of course, you might conclude that only the idiots on the opposite side of each issue are guilty of confirmation bias. You might be quite sure that your interpretation is the only rational and fact-based reaction. You’d be wrong. (more…)
Success and profits come from devoting resources to activities that create value for which customers are willing to pay and minimizing resources devoted to everything else. If you are serious about improving results, you need to take a good hard look at the time you and your employees spend on the following activities: (more…)
Clarity. If you’ve ever watched a lean assembly line, you’ve seen it. Or a busy short-order cafe. The line up process of a large well-run marathon. Even a Montessori classroom where thirty pre-schoolers excitedly and respectfully pursue as many as thirty independent activities. (more…)
If you’ve read many of my newsletters and other publications, you know I stand for respect, fairness, listening, and finding common ground. Perhaps you remember the article where I wrote that 95% of conflict is caused by a lack of clarity. And maybe you wondered about the other 5%. (more…)
Want to make me cringe and grimace? Ask me to attend an “informational” meeting. These are those anti-productivity meetings that invite everyone to talk. Without any particular purpose! They invoke the worst of all treadmill verbs: inform. Inform, like all treadmill verbs, has no destination. You can inform forever. There is no way to know when you are done! (more…)