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Free Articles, Newsletters and Audio

Articles

Why and When to Hire a Consultant
How to Select a Consultant

Strategy and Leadership

Has the Pendulum Swung Too Far On Seeking Consensus?
Don't Miss This Opportunity! - 9 Gifts of the Recession for Smart Companies
Three Myths That Kill Strategy (pdf)
Are You a Victim of the Current or Steering Toward Your Future?
Quality is NOT a Strategy
Is Operational Excellence the Enemy of Strategic Breakthrough?
Strategy, Results and Distractions - Beware Low Hanging Fruit
Mission, Vision ... Poppycock!
Strategy - Do You Have One?
Clarify the Objectives - The Critical Question

Communication and Management

Why Training Fails
Emotion and Logic at Work
So Much To Do, So Little Time!
Sometimes a Great Project
How to Minimize Effort and Maximize Results
5 Reasons Employees Avoid Making Decisions
10 Tips for Achieving Your Goals
Email: The Beautiful and the Beastly
Seeing-Eye Boss
Give Your Homing Pigeon a Home
Plans Fail - Are You Prepared?
The Uncertain Upside - Escaping the Black Hole of Indecision
A Secret Formula for Answering Tough Questions
Four Steps to Effective Feedback (pdf)
So You Think Employees Hate Change
Class Dismissed! Trained - Yes, But Changed?
Change Management - Five Colossal Mistakes to Avoid
A Workplace Hazard: Communication (pdf)
Managing Resources - The Dangers of Dueling Management Systems (pdf)
Change Management Redefined

Process Management

Bailouts, Swine Flu, and Other Decisions Gone Awry - The Art and Science of Making Decisions (pdf)
How to Make Decisions Better and Faster
Every Touch Counts - Winning Customer Loyalty One Touch at a Time
Are You "Doing It For ISO"?
Product and Process -  Five Keys to Predictable, Repeatable Results (pdf)
Consistency for the Sake of Consistency

Effective Meetings

4 Reasons to Cancel that Meeting!
7 Poor Reasons for Having a Meeting
7 Good Reasons for Having a Meeting
Planning a Meeting: Blue Sky vs. Nitty Gritty Detail
Getting Serious - 3 Tips for Today's Meeting


Clear Thoughts™ - Our Value-packed Newsletter

February 2010 - 10 Tips for Smarter Email
December 2009 - Handy Trumps Good
October 2009 - Idea Eaters
August 2009 - You Are Not Me
June 2009 - The Fear that Refreshes
April 2009 - Don't Emulate the Fed
February 2009 - Porcupines and Ponzi Schemes
Holiday Edition 2008 - Wishing You Uncommon Clarity
                              for the Holidays and New Year!
November 2008 - Avoid Grumps and Whiners!
September - October 2008 - Check Your Assumptions!
July - August 2008 - Keep Your Mission to Yourself!
May - June 2008 - Benefits of a Downturn
March - April 2008 - Avoiding Decisions
January - February 2008 - Clear Thoughts for the New Year
November - December 2007 - No Geeks? No Geniuses?
September - October 2007 - Quality is NOT a Strategy
July - August 2007 - Better, Lucky or Someone's Habit?
May - June 2007 - Gold-Plating Tendencies
March - April 2007 - When Irrelevance is Irrelevant
Winter 2006 - 2007 - Aaarrgghh!
Fall 2006 - A Secret Formula
Summer 2006 - Poised to Thrill?
Spring 2006 - Lazy? Incompetent? Clueless?
Winter 2005 - 2006 - Find the Method in the Madness
Fall 2005 - A Lesson from a Book I Didn't Read
Summer 2005 - Clarify the Objectives


Audio and Video

YouTube Videos

It's All About Value - How to Find and Hone Your Competitive Edge
       Part I
       Part II
       Part III
       What Do People Value? - handout accompanying series
(Delivered to the Pioneer Valley Toastmasters in 2007.)
Avoid Doomed New Year's Resolutions

Principled Profit: The Good Business Radio Show with Featured Guest Ann Latham

Excerpts from the hour long interview:
Introduction and Consulting Examples
(mp3)
Background (mp3)
On Leaving the Corporate World and Becoming a Consultant (mp3)
On Multi-tasking (mp3)
On the Economy and Change (mp3)
Quality is Not a Strategy (mp3)
Operational Excellence and Strategic Breakthrough (mp3)
Small Business Advice (mp3)
Mission, Vision, ... Poppycock (mp3)
Beware Low Hanging Fruit (mp3)

MasterCard Small Business website featured Ann Latham in interview on April 18, 2008

Increase Employee Productivity: A Real Small Business Owner Receives Professional Advice (wav)

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